At ClePaw Sneaker committed to delivering customers’ orders accurately in good condition and always on time at the customer’s address. Currently, we ship our products in the USA.

SHIPPING

Shipping cost – Free shipping in the USA.

We do not charge anything for shipping.

TRANSIT, HANDLING, ORDER CUT-OFF TIME

Normal shipping time is 12-15 days (Monday-Friday).
Fast shipping time 8-12 days (cost is 25$)
Fastest shipping time 5-8 days (cost 45$)
Order processing time is 1-2 days (Monday-Friday).

The cut-off time will be 8 PM. Pacific Standard Time (Los Angeles).

TRACKING

After processing the order, you can contact us at, support@clepaw.com

We will inform you that the order has been sent out.

DELIVERY TERMS

Free shipping.

We use DHL or FedEx to deliver the products.

CANCELLATIONS

Can I cancel the order?

All orders will be automatically processed and shipped immediately after placing the order. If you want to cancel an order, please send a cancellation request via email within 2 hours after placing the order. If the order has not been shipped, you will get a refund. Once transportation is arranged, it can not be canceled.

PARCELS DAMAGED IN TRANSIT

If you find a parcel damaged in transit if possible reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact service with the next step.

Contact us anytime at,

Support-24/7-

Email: support@clepaw.com

Phone: +1(608)688-0777

Address: 1775 Private Road 4011, Decatur, TX 76234, USA